THUMBS Down to the rude lady who ordered an extremely complicated and specific order at a fast-food restaurant on Arthur Street. “If you plan on ordering like that, expect a couple questions from the cashier to get your order right. This nice young man was doing his best and completed her or…

THUMBS Up to the woman found keys and returned them on May 15. “I was at the playground with my granddaughter and dropped my keys when my granddaughter fell. You drove around the neighbourhood trying my key remote and found me. It was so nice of you to do that. Thank you again so much. What …

THUMBS Up to the “amazing individual who found my wallet on Bay Street and called me to return it safely with everything still inside. After a long day of work and meetings I was exhausted and in a panic when you called. Thank you for making my week. And shoutout to the great people in the B…

THUMBS Up to the lady and her husband who towed an SUV out of the mud out by Dog Lake Road on May 4. “They turned my bad day into a good one by showing me so much kindness exists in the world and saved me a hefty towing bill. Thank you guys.”

THUMBS Up to the group of volunteers who spent their day picking up garbage in the Bay and Algoma area. “If these young people are an example of the next generation, we are in very good hands. A huge Thumbs Up to all of them.”

YOU SHOULD be dancing (not singing). Thumbs Down to the guy in Row G at the Bee Gees Tribute concert at the Thunder Bay Community Auditorium who thought he could sing better than the performers. “Please be more considerate. We all want to enjoy the show.”

THE threats against Hammarskjold High School along with the closures, investigation and arrests have drawn various reactions. A reader, who said those making the threats against the school “initiated and participated in terrorist activities,” gave a Thumbs Down to the courts for releasing on…

THUMBS Up to our Thunder Bay North Stars “for having such an awesome season and providing many hockey night outings for people to attend. A big Thumbs Up also to their head coach, Rob DeGagne. Our city should be proud of these fine young players having such a great season, so good luck in th…

BIG Thumbs Down to the City of Thunder Bay roads department for their pothole patching procedure. “They drive around and throw some cold patch in the pothole and spill the rest all over the road leaving our vehicles to pack the pothole down for them — and to pick up the excess cold patch . .…

A HUGE Thumbs Up to the organizers of the Thunder Bay Historical Film Festival “for the excellent event at the Auditorium on March 21. They hope to make it an annual event. Definitely worth taking in. Well done.” On the same subject, another reader writes: “Bravo to Greg, Tim and all the org…

THUMBS Up to the Waverley Library for the wonderful programs for children held this March Break. “The activities were unique, well organized and presented with no cost to attend. Well done.”

A HUGE Thumbs Down to a doggedly dangerous driver. On Feb. 25 around 3:30 p.m. a white Mitsubishi Lancer was travelling north on Golf Links Road, driven by a woman with a medium-to-large yellow dog in the driver’s seat. “The dog was visible to me in the driver’s side window but the driver wa…

THUMBS Up to the Marina Park staff for doing such a great job of plowing the paths. “It is wonderful to see this jewel of Thunder Bay maintained so that it can be enjoyed all year. Hopefully the park supervisor and city manager and council give an occasional pat on the back to these employee…

THUMBS Up to a Good Samaritan in a silver truck who lives on Hemlock Place. “The morning after the windstorm on Sunday, he plowed a massive snow drift off our street so a school bus full of children could get through. There was no way that bus was going anywhere unless that corner was plowed…

A HUGE Thumbs Up to the excellent performance of Mamma Mia at the Paramount Theatre. “The entire cast was extremely talented and the show was very entertaining. Job well done.”

THUMBS Down to overflowing trash cans. “I tossed a large paper bag into the garbage can at the bus stop outside Westmount Public School on Jan 28. The can was already full at the time. Two weeks later it has still not been taken yet and I can even see my paper bag inside. Surely the city can…

THUMBS Down to a lack of foresight by the City for not removing benches from Algoma Street prior to winter. “Now we will have to pay for new ones because the existing ones have been damaged by snow plows.”

TWO mitten-covered Thumbs Up to the city staffer in charge of making the ice on the outdoor rink at Dick Waddington Park (Current River Arena site). “It is the best natural outdoor ice I have skated on there in years. Nice job. The oval looks good too — I will try that next skate. Even thoug…

THUMBS Up to the kind, hardworking 1A nursing staff of “Jorie, Robyn, Ryan, Brittany, Ally, Brittany, Kim, and all your co-workers. Your wonderful care did not go unnoticed by my family. Your job is a tough one. If only there were more of you.” Hats off also to the thorough janitorial staff …

WE ARE shovelling through a snowbank full of Thumbs Up and Down submissions related to snow-clearing. Here are a few:

A DISTRESSED ditched driver appreciates the concern of strangers. “Thumbs Up to all the thoughtful people who stopped to check on our well-being on Lakeshore Drive recently. Our vehicle was in the ditch after avoiding a deer on the road. A big Thumbs Up to Sgt. Moscall of the OPP who waited …

DOUBLE Thumbs Up to “the organizers, volunteers, businesses, police department, paramedics, firefighters, RFDA, Salvation Army, small groups and individuals in the city for the weeks of hard work, fundraising, and donations of food, toys, money, other necessities, and planeloads of goods to …

THUMBS Up to “my daughter who found an envelope containing $1,000 on the floor in Canadian Tire, and immediately turned it in. Heads up to retailers to brief staff on security and documentation procedures when valuables are found in store. Happily, the money was claimed within a few hours. M…

THUMBS Up to a local eye care centre. “While I was having a lens replaced in my glasses, I was offered a cup of hot apple cider. What an unexpected treat. Merry Christmas.”

THUMBS Up to police officers “whose job is extremely difficult and yet are shown very little respect and honour. Our police officers deserve our highest esteem and praise for the work they do on our behalf, not our ridicule and insult and judgment. Thank you for all that you do to keep us sa…

THUMBS Up and “ovational applause to TBSO's Ultrasonic Concert: The Music of Led Zeppelin with Jeans 'n Classics at the Auditorium last Saturday. The concert was like listening to an album without the scratches. Next Jeans 'n Classics is The Beatles in February. If you have never enjoyed our…

THUMBS Up to having more taxis available at the airport. “At 1 a.m., it’s very frustrating having to wait in long lines for a taxi. With more companies being allowed to service the airport, this will be very welcome, especially during the approaching holiday season. However, Thumbs Down to t…

THUMBS Up to City of Thunder Bay Roads Division. “I submitted a request online to have a large crack filled on our street and within five days the repair was complete. It was so easy to do. Thank you so much. Awesome job!”

THUMBS Down to the people pulling out of the coffee shop parking lot onto Hawker Road, near Arthur Street. “Why don’t you guys look both ways before pulling out? There have been many times I have almost hit drivers not paying attention. Recently, the woman in a Santa Fe with a pretty chrome …

THUMBS Up to Tommy Horricks for a terrific show at the auditorium on Tuesday night. “The lighting, costumes, and venue were fabulous. A great evening was had by all. Tommy you are definitely 75 and alive.”

THUMBS UP to Peng You, newly elected councillor at large. “I have lived in Current River at the same address for over 30 years, and politicians have used our fence for signs in every election. Wednesday, I received my very first letter in response, handwritten: “Thank you for displaying my e…

THUMBS Down to a local cinema for not being able to adjust the sound level in the theatre showing A Star is Born on Wednesday. It was too loud, deafening, piercing and uncomfortable. “Patrons were shouting to turn it down. One movie-watcher complained to staff. He was given ear plugs and tol…

THUMBS Up to the friends and neighbours in the area of Junot park. “These folks plant and weed the flower gardens, water the young trees and pick up garbage in the park and along the pathways. Two Thumbs Up to Matt and Sue who make up the watering schedule. This couple works with the city de…

THUMBS Up to members of the Thunder Bay Muslim community who heard about the vandalism at Ally’s MiniPutt near Boulevard Lake. “They not only donated $500 to help fix the damage, but offered a team of volunteers to come and clean everything up. We need to boost our old and new community memb…

TWO Thumbs Up to good customer service from someone whose favourite appliance “bit the dust.” Despite having no receipt, the customer brought it to the store where staff did a receipt lookup. “In less than five minutes, another employee was bringing a new appliance to the customer service ba…

KINDNESS goes a long way in health care. “Recently I had the opportunity to have day surgery at the Regional hospital. The expertise of the urologist, anesthetist and nurses made my experience stress free. We are fortunate to have a team of such dedicated professionals in our hospital.”

THUMBS Up to Steve who “came to my 96-year-old father-in-law’s aid after a bad fall at Centennial Square parking lot. Thank goodness you helped him and promptly called me. He is recovering at home with a broken arm. You, kind sir, are our hero!”

THUMBS Up to compassion. “A lovely woman saw my deep hurt and hugged me on Aug. 25 at our local vet hospital. We had just found out our beloved, amazing cat of 16 years had hours to days left. She had troubles before we could even get home so we went back to the hospital. I was beside myself…

THUMBS Up to the Murillo Fall Fair, but where were the races? “Every year my family and I attend the fair. What a disappointment when I found out there were no horse/chariot races. The announcer always make them enjoyable to watch. I did enjoy the rodeo but the sound was so muffled that I co…

THUMBS Up to the Alexander Henry volunteers for their hard work on the ship. “One disappointment: Why wasn’t the ship moored facing out to the harbour where there is a beautiful view of the Giant, islands and lake from the wheel house. There is nothing for tourists to look at the way she sit…

THUMBS Up to those responsible for the “fantastic Live From The Rock Folk Festival in Red Rock last weekend. The organizers, musicians, and volunteers were all exceptionally well-prepared and committed. It was especially heartening that there was an emphasis on using recyclable materials suc…

THUMBS Up to the individuals who look after the planting and caretaking of the flowers at Hillcrest Park. “The sunken garden is absolutely beautiful. Waverley Park is also lovely with the addition of the poppies at the cenotaph. Well done.”

A BIG Thumbs Up to Suzanne from Tbaytel for “quickly, cleverly and kindly working to restore our phone and internet service” after the lines were cut while crews were trenching to install a new lamp. An equally big Thumbs Down to condo boards that “act imperiously and wastefully, forgetting …

THUMBS Up for a much-needed lift. Saying “thank you” a million times “is just not enough to the gentleman who helped me get back up on my feet, and the woman in the blue or black vehicle who showed their concern for me after my very bad fall in the parking lot (near 11th Avenue and Fort Will…

THUMBS Up to the producers and sponsors of Live At the Waterfront. “Classified and Five Alarm Funk put on fantastic concerts. This old lady was up front rockin’ on with all the youngsters and had a total blast! Thank you. Can’t wait to see what’s in store for the rest of the summer.”

THUMBS DOWN to the 50-something year man who held down and assaulted a man who was clearly homeless and trying to steal meat from a north-side grocery store on Sunday afternoon. “I get it. People should not steal, even when they live in poverty and deal with trauma and addiction. But I also …

THUMBS Up to the four Good Samaritans who “stumbled upon us and jumped in to help out. I ventured out with my daughters and 11-year-old yellow lab for a quick hike on the Ouimet Canyon trail. It was incredibly muggy that day and my dog quickly exhibited symptoms of severe heat exhaustion. Th…

‘I LIVE in the Northwood area, but work on the Port Arthur side. I get a lot of driving time in, and I just have to say that the most beautifully-kept neighbourhood in Thunder Bay is Victoria Avenue between Edward and Beechdale Crescent. All the homes are beautifully kept, including the Ukra…

THUMBS Up to all the 2018 scholarship and bursary recipients of the Thunder Bay Community Foundation. “The future of our community is in good hands!”

DOUBLE Thumbs Up to two highway police officers who “literally saved my husband’s life on Sunday, June 10. As we travelled back from our cabin, my husband had a massive heart attack and they just happened to be at the right spot at the right moment. The doctor said my husband just made it. A…